15:14 25 May 17
I was referred to Zerorez by a friend, and when i called I was fortunate to get an appointment the next day. That morning I received a phone call to let me know the technician was on his way (his ETA was accurate). Jonathan was courteous, polite, and he not only explained all my options but demonstrated why each was beneficial. But then he left the decision to ME- he didn't push me to a service that I opted out of. I don't know how old my carpets are, but they look like new. Even the high traffic areas are stain-free and the fibers are fluffed. Amazing. I highly recommend Zerorez!
20:00 13 Jun 17
Very professional and thorough, took time to explain the process and provided a demonstration. With great attention to detail Johnathan inspected our carpet for stains and provided his expertise on a path forward to remove the stains. Very knowledgeable with a high standard of quality, a true class act. Will definitely be a repeat customer to Zerorez as we just got a puppy. Oh boy! Carpet and tile came out looking spectacular!!! Job well done Johnathan. Thank you!
14:41 09 Jul 17
Quick service. On time for appointment. Beautiful result. I highly recommend zero res for all your cleaning needs. We had white tile floor and dining room chairs cushions cleaned. Came out great! Thanks zero res!!!
18:10 14 Jul 17
I've been waiting for Zerorez to make it to Tampa, and was so happy to have them clean my carpets. The technician was very friendly and helpful in moving the furniture out of the way, and he explained exactly what he was doing throughout the process. The carpets look and feel so much cleaner, and he was able to remove some stubborn stains. I would definitely use them again and recommend them to others.
19:51 12 Jun 17
Zerorez came and did my entire house (4 rooms, hallway, office and two pieces of furniture. The final results were great. All of the stains we had in the carpet are gone and now our chase lounge is usable again. The technicians that did the cleaning were smart, on time and nice. The whole process took about 3 and a half hours.
20:46 05 May 17
Well, the zero chemicals hooked me, but the service really took me. Yes no chemicals on my carpet when I am expecting a baby in less then a week was first and foremost. The service was unexpected. This company has corner protectors so the hoses don't mess up the walls and whatnot. They actually wear shoe booties even though they are there to clean the carpet. They use a "carpet agitator" which nobody uses to comb the matted carpet and help with cleaning. Overall I was very pleased, something you don't find very much any more these days. Carpets are well cleaned and dry to the touch in less then 3 hours.Recommend - Hell yes!
21:04 03 Aug 17
I am a first time customer of Zerorez. It was easy to set up an appointment. They gave me a reminder the day before and the technicians called when they were on their way. Armani and Jeremy did a great job! They explained everything to me in detail and let me know other services they offered. They were professional, curteous, and efficient. They finished in less than an hour. Stains that I didn't expect to come up did! I am very pleased.
14:40 07 Aug 17
The techs were prompt, professional, and explained everything they were doing. Great service and very happy with the finished product. Even got dog urine stains out of the carpet. Thank goodness! I would recommend to friends and family, especially if they have kids. No residue left on the carpet so I'm comfortable with my kids playing on it.
19:03 01 Sep 17
I was absolutely blown away by not only the service technician, Armani, but the work that he provided. I originally heard about zero rez on the radio and thought that I should try it out. Our dog had recently had an accident in the only carpeted room in the house! I promptly picked up the phone and scheduled an appointment. Armani arrived on time and was extremely professional. He explained everything he did every step of the way. I can't believe how clean and fresh my carpets are ! They look brand new again . Highly recommend using this service.
18:56 02 Sep 17
Armani was very friendly and professional. He worked extremely fast! He cleaned 2 bedrooms and one area rug in about an hour. I was very impressed with how easily spots and dirt came out when only spraying alkaline water...and that was before he even used the hot water extraction process. He did a very thorough job, making sure to clean up any remaining water that got into our tile around the rug. I am definitely going to use Zerorez again in the future!
16:53 22 Sep 17
Setting up appointment was quick and easy. Had my carpets cleaned by Armani and Pierre who were both very polite, professional, and didn't waste any time! Carpet was dry by the evening and everything looks and feels beautiful which is such a boost after hurricane Irma's visit. I highly recommend Zerorez and will definitely be using them again.
00:55 06 Oct 17
They were late to the appointment and although they say no chemicals it sure looked and smelled like they used chemicals. My floors look no different and my wife couldn’t even stay in the house from the smell of the “non-chemicals” they were using. We could have paid half the price to have Stanley Steamer do the same thing.
20:58 09 Oct 17
Armani was a pleasant young man. He was quick and efficient. The carpets look great. I would recommend this carpet cleaning company.
14:24 25 Oct 17
Awesome experience! Quick drying, no smell. Service technician was wonderful. Highly recommend and will definitely use again!
03:32 31 Oct 17
Zerorez is a great addition to the area - finally had an opportunity to use them and they deserve more than 5 stars! Great price for services, efficient & professional staff - very knowledgeable also. I’ll be recommending Zerorez to all my friends & family in the area from now on!!
22:18 30 Oct 17
Arrived at the tail end of the time window but did make it on time! Quick service, professional and took the time to answer all questions. First time having my furniture professionally cleaned and if I had to do it again I'd use Zerorez again without a doubt!
13:03 02 Nov 17
Super experience. Darin was excellent to deal with. Office fit me in to a next day cancelled appointment (YMMV). Service was quick and painless. No odor or leftover goo like I've had with standard cleaning. First cleaning by Zerorez I had in 2006 lasted 2 years, expecting the same today. Zerorez is expensive compared to the old standards, but worth it.
14:29 03 Nov 17
I liked the idea of no chemicals along with the absence of any residue following the cleaning. The technician was very courteous and pleasant. The carpet is not yet dry as I am leaving this so I am anxious to see the results real soon.
16:35 13 Nov 17
The cleaning was thorough and the result was exceptional. The cleaner took his time explaining what to expect, what spots were treatable and what would likely still be present, etc. I appreciated him taking time to walk me through it. Everything looks like new!
23:23 13 Nov 17
Used this company and service for several years until the previous franchise owner stopped coming down to Lakewood Ranch. Was pleased to rediscover Zerorez now services our area again. Very satisfied with quality of their technique and professionalism. Thanks for getting our home ready for the holidays.
20:01 05 Dec 17
Cannot say enough about Zerorez! I had my carpets cleaned by someone who gave me a deal.... My carpets were worse when they finished than when they started!!! My son is highly allergic to soaps and various chemicals.. my carpet was sticky from the other cleaners!! So gross.. so I called Zerorez. Not only did they fix the mess the other guys left..they got every single stain out of my carpet! Even the stuff everyone else said was permanent!! No residue left no smell.. even the pet smell from our foster dogs accidents were gone!! Absolutely hands down worth every single penny!!! Thank you so much!!
21:12 05 Dec 17
Fast, professional job. Did a Great job on all of the rooms. Even were able to get some long time stains out of the carpet. Excellent job!
16:17 14 Dec 17
I am very pleased with my carpet! It has been way too long since our last cleaning and I thought it was too far gone. It actually looks almost new again. The technician’s were on time & professional! I would recommend Zerorez to friends and family!
22:13 18 Dec 17
Second time using Zerorez and once again, job well done. Our carpets, couch and mattress look and feel brand new! The staff is super friendly and helpful. Would recommend to anyone!
16:11 27 Dec 17
So glad that Zerorez cleaned my carpets! Their patented technology surpasses all other companies I've used for prior moves. Thank you Jeremy for "flooring" me with the excellent and thorough cleaning.... and special thanks to the gang at the office for fantastic customer care!
23:15 03 Jan 18
I cannot believe how great my carpet turned out. It was truly ruined by pets and former homeowners. I am THRILLED with the results. From Rachel who helped me on the phone to the fantastic tech Armani, everyone I have dealt with was professional, kind and helpful. I will not use any other company but ZEROREZ Tampa Bay in my house! 🙌🏼
20:34 04 Jan 18
Excellent job. The cleaners were quick and thorough. On time. The receptionist is exceptional! I've never heard anyone so joyful. She's very thorough as well!
01:44 06 Jan 18
I cannot begin to tell you how happy I am with my Zerorez service! Armani and Zack did a fabulous job cleaning my carpet. I moved in to my new place two weeks ago and was told the carpet had been cleaned prior to my arrival. But obviously whoever they used did a horrible job and I just couldn't take the hideous carpet any longer. I called Zerorez and the rest is history. There was so much dog hair that was removed it was unreal! The guys were very meticulous in their work and took pride in their job and it showed in the final result. You can't go wrong with Zerorez!
02:00 10 Jan 18
They did a good job my carpets came out just like new. My only complaint is that the carpet was left very wet they did dry until the next day. I had the use a hair blow drier on my couch just so I could sit on it by the evening.They came at 930 in the morning gone by 1030 carpet was soaking wet and my couch not sure I would use again because of that
16:30 16 Jan 18
They were both very nice and professional. They worked quickly but effectively. I will be calling back in 6 months for another cleaning and feel good about referring your company to fiends. Thank you for the wonderful experience.
19:25 18 Jan 18
I have fairly new carpet, but had a sick animal that urinated several times in the carpet before passing. I have had other professional cleaners do the carpets as well as getting at personal rug cleaner. Nothing has been able to get the smell out. I heard my favorite radio personalities endorse this company so I gave them a try. The office staff was great setting up the appointment. Alex, the technician, called 30 minutes before his arrival which was exactly on time based on my appointment window. He and his partner were very courteous, professional, and efficient. I originally only signed up to have the carpets done, but I was told ahead of time they would be able to clean more things if I wanted them to once they were here. I had them clean several pieces of upholstered furniture. Everything is drying as I type this. I have never used a company to clean furniture and what not, so I can’t really say how the pricing is in comparison. However, there is a little wiggle room on the price. 😉 This has been a very good experience thus far. REALLY hoping the carpet smell is gone for good!
22:22 25 Jan 18
Employees were courteous and professional from call center to the service techs. Very happy with the results of the cleaning it came out great and they did the job very fast. Would recommend and would call back again.
19:34 31 Jan 18
Great experience! Friendly, professional service. Got pet treatment and regular carpet cleaning. Carpet looks WAY better than before. Pet smell still lingers but has been reduced. If they could have used their tool on the carpet backing, I think the smell would be completely gone, but I’m sure there is no protocol for that. Definitely would recommend to others for carpet cleaning.
20:41 31 Jan 18
I will recommend Zerorez to everyone I know. From the initial phone call to the finished floors, I couldn't have asked for a more professional experience. Carpet stains are gone, tile and grout clean and Hector and Anthony were the best. Plus, I was expecting my quote to be about 25% higher than what it was so the price was well worth the service.
17:27 10 Feb 18
I am very pleased with the work that technician Hector did. We had some serious pet stains and they have been completely removed. Thank you so much!
03:20 17 Feb 18
Hector and David were very courtesy and professional. The sofa and love seat looks new and the cushions are no longer slumped into the seat but very firm like when we first brought them 15 years ago! We are very pleased with the carpet and will highly recommend them to friends.
22:16 17 Feb 18
First time using Zerorez. The representative from the company who came out and provided the service, Brandon was awesome. Had a fantastic personality. Extremely knowledgeable on the company and how the product works. Overall it was an efficient process with a quality outcome. I would recommend Zerorez and Brandon to anyone looking for home cleaning. AB
21:54 20 Feb 18
We had our carpet, tile and area rugs cleaned and the guys (Alex and Thomas) did a great job!! The job was done quickly and everything is much much cleaner. Tile was dry and carpets almost dry when they left. Came during the quoted time and called when they were on the way. Would highly recommend.
19:14 24 Feb 18
Alex was wonderful! He Called me when he was on his way to let me know what time he would be here. He was fast efficient and he even wore booties in my house. The carpets look great thank you
20:49 26 Feb 18
Anthony Krouse was amazing! Thank you for sending such a great person to clean our home! Anthony greeted me with a handshake, saw our newborn baby and assured us he was going to do a great job... he totally delivered! Pricing was more than fair, most importantly the process was smooth, seamless and pleasant. From scheduling to execution I HIGHLY recommend Zerorez Tampa! Why in the world would you want chemicals, detergents and other harmful pollutants into your environment? They do everything from carpet, to tile and hardwood. Trust me, just call and use them... also ask for Anthony!
21:31 05 Mar 18
I was beyond pleased with Zerorez , from setting the appointment to the professional , knowledgeable tech Brandon, my overall experience was great. My dog became very sick last night and threw up blood on my fairly new carpet. They were here promptly and reassured me that my carpet would look new again when they were done. The tech explained every option to me and delivered what he promised. The blood stains are gone and the carpet looks new again. At the end the owner Alysha, even called me to make sure I was satisfied. Thank you again Zerorez and I will be telling all my family and friends about your amazing company.
23:40 05 Mar 18
Anthony was awesome! He went through everything he was going to do and how much each treatment was going to cost and why! He showed us the technique and exactly how it worked!! Austin was a great help also!! They were very nice and polite! Great young gentlemen! I definitely will use them again and recommend to my friends.